How to get more memory capacity when using Canvas app?


#1

Hi!

When i’m scanning a room with the Canvas app, the message saying “iPad memory running low! Please finish your scan to avoid losing progress.”

Is it possible to increase the memory so that I can scan a larger area? I’m using an iPad air 2, 32gb. would 128GB help?

I would really appreciate a reply here! :*)


#2

There is no way to increase the memory on your iPad so that you can scan a larger area. Also, the message is referring to the amount of RAM that you have on your iPad Air 2 and not your storage amount, so 128GB storage memory will not help.

There are a few things that you can do to help reduce the amount of memory that you are using while scanning though. Please have a look at the following page for tips on how to achieve great scans while using Canvas: https://canvas.io/support/do-you-have-any-tips-getting-great-scan