Solved: Stuck At: Fetching Firmware State


Connecting my structure sensor, and opening the structure app, it just reads “Fetching Firmware State”.

Other apps say to connect structure sensor.

Hacker cable appears to charge the sensor; yellow pulse light, gone solid yellow now. Flashes 3 times upon connect.

Structure app appears to read the serial number.

Any advice appreciated greatly.


Works fine on my old iPad… A1460 (iPad 4th gen, Wi-Fi + Cellular)

This problem is with my new iPad… A1822 (iPad 5th gen, Wi-Fi)


Solved… My new iPad did not have the latest firmware installed.

I went to… Settings…General…Software update…
Allowed it to update…

The sensor now works.